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This six-week bootcamp with weekly live streams is led by technologist Jessica Rose and built around freeCodeCamp's Responsive Web Design Certification. You'll learn HTML, CSS, and accessible and responsive web design.
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Learn Customer Service with free online courses and MOOCs from Karlstad University and other top universities around the world. Read reviews to decide if a class is right for you.
There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree. And one of the hottest areas with high demand is in IT customer service and support. It's a perfect entry point to start y…
From Likes to Leads: Interact with Customers Online is the third of seven courses in the Google Digital Marketing & E-commerce Certificate. This course will help you develop social media marketing strategies. Social media is a key digital marketing chann…
You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh and final course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll…
Ultimately, the customer is the sole judge of the quality of an organizations’ offer and is the actor that, in one way or another, pays for it. Due to this, the customer experience is important and a point of departure for marketing and organizational de…
Join one of our cohorts to learn from instructors, experts, or each other with weekly live streams.
Apply your IT Technical support skills to real-world scenarios.
You’ll review case studies that call for the use of IT Support recommended practices. You’ll apply the knowledge and skills you obtained in reviewing these case studies, you will benefit fr…
Gain the daily work skills and knowledge you’ll need for IT Technical Support career success.
This course, part of the IBM Technical Support Professional Certificate, is designed for beginners with no prior IT experience or formal degree.
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In this course, you will learn important language to describe how you shop, review what you’ve bought, and assist customers. Learning activities in this course will take place on Voxy, an engaging language learning platform that automatically adapts to y…
De-code the practice of a customer-centric approach to achieve service excellence, sustainable customer delight and positive advocacy.
Understand the role of customer experiences in the luxury industry and what luxury experiences may look like in the future.
Learn how Workforce Engagement makes your service team more productive.
Discover Salesforce Customer Success resources and make the most of your Salesforce implementation.
Improve the productivity of your customer service team by moving your org to Lightning Experience.
This track is designed to help HubSpot agency partners define their inbound service offering, price it for profitability, promote in in their marketing efforts, and build a repeatable service delivery model. Includes the pricing and packaging inbound ser…
Learn the inbound methodology and the flywheel as a core part of any inbound business
Delivering exceptional customer support means you're creating value for your customers, inside and outside your organization. In this course, you'll learn how to become an exceptional customer support rep by developing competencies, analyzing cases, mana…
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